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DTSTART;VALUE=DATE:20260514
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UID:7397-1778716800-1796860799@www.scottishmediation.org.uk
SUMMARY:Scottish Mediation Family Mediators Group
DESCRIPTION:These sessions are organised and co-chaired by Sarah Ross and Simon Horne\, with monthly catch up meetings\, and then quarterly 2 hour sessions where we invite a speaker or choose a theme. \nFuture Meetings for the year: \nThursday 14th May\, 9am-10am: Mini-meeting online. \nWednesday 3rd June\, 2pm-4pm: Quarterly meeting\, in-person at Edinburgh and online.\nThursday 20th August\, 9am-10am: Mini-meeting online.\nWednesday 9th September\, 2pm-4pm: Quarterly meeting online.\nThursday 5th November\, 9am-10am: Mini-meeting online \nWednesday 9th December\, 2pm-4pm: Quarterly meeting online. \nTo attend any of the meetings please contact Simon Horne directly on simon.horne101@gmail.com
URL:https://www.scottishmediation.org.uk/event/scottish-mediation-family-mediators-group/
ORGANIZER;CN="Scottish Mediation":MAILTO:admin@scottishmediation.org.uk
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DTSTART;TZID=Europe/London:20261119T140000
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UID:7621-1795096800-1795100400@www.scottishmediation.org.uk
SUMMARY:Dealing with Difficult Tenants – A Toolkit for Landlords’
DESCRIPTION:Provided in partnership with Landlord Accreditation Scotland and the Safedeposits Scotland Charitable Trust the aim of these online sessions is to support landlords deal with conflict that can arise during a tenancy. \nBeing a landlord requires many skills\, some of which are more straight forward than others. Dealing with difficult situations that can occur during a tenancy is less straightforward and can be a challenge for landlords who are often managing this on their own. We will look at how matters can escalate and examine how skills and techniques used in mediation can be of real help. \nTo cover the topic in full\, we have created two courses each with two sessions. \nThe first course Conflict & Communication helps us recognise why conflict arises and the second Time for Solutions goes on to help us manage conflict that we couldn’t prevent. \nWhilst each course can stand alone\, the second course builds on concepts introduced in the first so we strongly recommend you attend both. \nConflict & Communication \nSession 1: Why tenant issues escalate: Understanding conflict (1 hour)\nUnderstand how conflict can arise and why it can escalate. \nSession 2: Communicating with tenants: Preventing and reducing tension (1 hour)\nFind out how active listening skills can help you avoid conflict or prevent it from escalating and explore the benefits of different types of communications. \nTime for Solutions \nSession 1 Moving past stalemates: What tenants say vs. what they need (1 hour)\nLearn how to use questioning skills to get away from entrenched positions and identify underlying interests and needs. \nSession 2 : Win–Win solutions: Practical problem solving with tenants (1 hour)\nUnderstand how a variety of problem-solving techniques including reframing can help you reach workable solutions. \nHaving completed both courses \, you will be able to:\n• recognise situations where conflict could arise\n• use mediation tools to de-escalate and resolve conflict\n• understand how to access mediation should you need to. \nYou may not be experiencing this situation at present\, but attending will ensure you have the skills needed should it arise in the future. \nFor more information and to book please email us at admin@scottishmediation.org.uk
URL:https://www.scottishmediation.org.uk/event/dealing-with-difficult-tenants-a-toolkit-for-landlords/
ORGANIZER;CN="Scottish Mediation":MAILTO:admin@scottishmediation.org.uk
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