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Apology In Mediation CPD, Glasgow

19th May @ 1:00 pm - 4:00 pm

This event is postponed and a date will be advised when available. We are looking to organise mediator

catch-ups online and will advise on this soon.

It has been said that the act of apology is one of the core reparative opportunities in damaged relationships. This 3 hour interactive workshop facilitated by Carolyn Hirst (see biography below) will explore the part that an apology can play in righting perceived wrongs and restoring relations.Questions to be considered include: What is an apology? What is the purpose of making one? Who should make and receive an apology? and Is there an optimal time for making an apology? The workshop will draw on research and practice, with mediators being invited to share experiences and discuss approaches.

Carolyn Hirst’s Biography: Carolyn is an independent consultant with her own business, Hirstworks. A registered mediator, she is the mediation practice supervisor for Cyrenians and mediates for the Scottish Legal Complaints Commission and Edinburgh Sheriff Court. She is a Non-Executive Board Member of NHS Lothian, the Vice-Chair of Midlothian Integration Joint Board and a Trustee of the Edinburgh and Lothians Health Foundation. Carolyn previously worked part-time as a Lecturer in Ombudsman and Complaint Handling Practice at Queen Margaret University. She also served a five-year term as a Deputy Scottish Public Services Ombudsman and worked in social housing for nearly 20 years, latterly as Deputy Director of a housing and care organisation.

This CPD event is suitable for new and experienced mediators in any mediation discipline.

Glasgow – Tuesday 19th May 2020, 1pm – 4pm, Anderson Strathern, George House, 50 George Square, Glasgow, G2 1EH

Costs: £30 Scottish Mediation Members, £60 Non-Members (Organisational members can send up to 2 people at member rates)

Bring a Friend: Scottish Mediation members are invited to bring a friend along to any of the above CPD and for your friend to enjoy member rates for the event. If they are subsequently interested in joining SM there will be discounts available for that too.

To book this session please click HERE

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19th May
1:00 pm - 4:00 pm


Scottish Mediation
0131 556 1221


Anderson Strathern Glasgow
George House, 50 George Square
Glasgow, G2 1EH United Kingdom
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0141 242 6060