Events

This online interactive webinar equips mediators with practical, evidence-based skills to enhance presence, reduce barriers, and build trust in the mediation room. The SOLER model is familiar in counselling and communication training, but it is not widely applied or fully understood in mediation practice. We will examine how to use it effectively, how it can […]

As a collective group of decision makers, it’s important that trustees develop positive relationships and work well together. Good governance is vital and clear roles, policies and procedures can help prevent and deal with disputes. But trustees are passionate people who often have very different backgrounds and experiences, and sometimes this can lead to situations […]