This online practical two day course – Tuesday 26th and Wednesday 27th March 2024 from 9.30 – 17.00 (one hour break each day), introduces mediators experienced in other fields to the problem of workplace disagreement and conflict. Participants will learn about the causes of conflicts to watch for, how to adapt their mediation styles, the use of written communication and other techniques over two enjoyable, interactive days with opportunities to practice their newfound skills. This session will be facilitated by Carol Hope and Jeremy Scuse (see below for biographies). Zoom link will be sent out nearer the time.
Content will include:
Jeremy Scuse BSc Hons. FIOD MHR
I have always been interested in what makes people tick. My career started with a degree in Psychology and then 25 years in senior international marketing, followed by 10 years setting up my own companies and acting as a Non Executive Director for entrepreneurs. I accredited as a Mediator with CEDR in 2003 and set up Catalyst Mediation in 2005. We have helped people to resolve many different commercial, IPR, workplace, estate, partnership and shareholder disputes. I coach, train, lecture, share skills and give demonstrations of communication, negotiation, early dispute resolution and mediation to councils, HR staff, legal firms, their clients, mediators, in fact anyone I can persuade to sit still for long enough.
Carol Hope is an award winning freelance mediation trainer and supervisor. She was the Director of Family Mediation in Edinburgh for 16 years during which time she developed a number of new services locally and nationally in Scotland. Carol then went on to work for the Scottish Mediation Network for 10 years. Her remit was to develop mediation training and practice for all types of mediation in Scotland. Her, over 30 years, mediation experience spans commercial mediation, family, housing, additional support needs, equalities, workplace, and peer mediation. Carol has trained over a thousand children to be peer mediators, nationally and internationally . She received an award for her “Outstanding achievement and contribution to peer mediation in Scotland.” Carol is a member of the training faculty for both Calm and RICS delivering mediation training nationally and internationally. Carol specialises in supervision for mediators.
Costs: £330 per attendee for the two days, £264 for SMN Members.
(Organisational members can send up to 2 people at member rates).
To book this event please click HERE