Turning Disagreement into Opportunity
An event every day that begins at 9:00 am, repeating until 13th December 2016
This practical two day course (13 hours of CPD) introduces mediators experienced in other fields to the problem of workplace disagreement and conflict. Participants will learn about the causes of conflicts to watch for, how to adapt their mediation styles, the use of written communication and other techniques over two enjoyable, interactive days with opportunities to practice their newfound skills.
Content will include:
This session will be facilitated by award winning freelance mediation trainer Carol Hope and Jeremy Scuse an experienced workplace mediator (see below for Carol and Jeremy’s biography).
Edinburgh
Monday 12th and Tuesday 13th December 2016, 9am – 5pm
Scottish Mediation Network, 18 York Place, Edinburgh, EH1 3EP
Costs: £300 per attendee for the two days, including course hand outs, lunch and refreshments.
£240 for SMN Members.
(Organisational members can send up to 2 people at member rates).
Please email admin@scottishmediation.org.uk if you would like to attend.
I have always been interested in what makes people tick. My career started with a degree in Psychology and then 25 years in senior international marketing, followed by 10 years setting up my own companies and acting as a Non Executive Director for entrepreneurs. I accredited with CEDR in 2003 and set up Catalyst Mediation in 2005. We have helped people to resolve many different, commercial, IPR, workplace, estate, partnership and shareholder disputes. I coach, lecture law students, share skills and give demonstrations of communication, negotiation, early dispute resolution and mediation to councils, HR staff, legal firms, their clients, mediators, in fact anyone I can persuade to sit still for long enough.
Carol Hope is an award winning freelance mediation trainer and supervisor. She was the Director of Family Mediation in Edinburgh for 16 years during which time she developed a number of new services locally and nationally in Scotland. Carol then went on to work for the Scottish Mediation Network for 10 years. Her remit was to develop mediation training and practice for all types of mediation in Scotland. Her 20 years mediation experience spans commercial mediation, family, housing, additional support needs, equalities, workplace, and peer mediation.
Carol has trained over a thousand children to be peer mediators, nationally and internationally and was the key note speaker at the second international peer mediation conference in Macedonia. She recently received an award for her “Outstanding achievement and contribution to peer mediation in Scotland.”
Carol is one of the RICS trainers delivering mediation training nationally and internationally.
Call: 0131 556 1221
Email: admin@scottishmediation.org.uk